Tailor-made AI chat agent for eCommerce
The Problem
Most AI assistants fail in the wild.
Yet they are crucial to scaling customer ops and delivering concierge-quality shopping assistance.
Generalist products instead of deep specialization.
No training and implementation service.
Product and customer service knowledge is still tribal and not perfectly mapped.
No testing and optimization.
Poor customization and integration.
Our Approach
Few Customers; 100% Customer Results: We work 1-to-1 until perfect performance.
High-Speed Product Development: We ship upgrades every week based on customer requests and our product vision.
Extreme Focus and Specialization on eCom AI Chat: We only do eCommerce AI chat, nothing else.
Extensive AI Implementation: Implementation is 10x more important than technology. We deploy OrygoAI chat end-to-end, optimize it with you weekly, and work with you as a true tech partner.
Tailor-made Customization: AI is becoming the primary way customers interact with your brand. It must feel native to your product, fully customized, and deeply integrated with your systems.
Maximum AI Transparency: Everything about what we do and about the AI agent is visible and editable, including performance, reasoning, and conversation logs.
Pay only for Work Done by the AI: No subscriptions, no setup fees. We start getting paid when we go live.
Core Product Capabilities
Conversational product search
Personalized recommendations
Product Q&A and comparisons
Add to cart in chat
Order tracking and updates
Returns and exchanges
Customized discount generation
Draft orders and quote preparation
Lead Capture
100% Natural language instructions
API & MCP Actions
Conversation analytics & insights
Full design customizability
Transfer to human and escalations
Fully Integrate With Your Systems
Messenger
Shopify
Magento
Salesforce Commerce Cloud
PrestaShop
BigCommerce
MedusaJS
WooCommerce
Quaplà
Shippipro
HubSpot
Klaviyo
FreshDesk
Crisp
Gorgias
Text Helpdesk
Intercom
Zendesk
+
Custom Integrations
Need a custom integration? We can build it for you in a few days.
2-3 Weeks Roadmap to go Live
Step 1
Kickoff call
We meet your team and gather key requirements and contact cases.
Step 2
AI Implementation
We come to your office and build v.1.0 of your AI agent, including case-by-case procedures, integrations and actions, and knowledge base.
Step 3
AI Testing
We run 2–3 rounds of tests with your CS team using real customer inquiries and optimize until we reach human-quality performance.
Step 4
Go Live
The AI agent goes live in approx 2–3 weeks from kickoff.
Step 5
Ongoing Optimization
We run weekly or bi-weekly performance audits and optimization sessions with your team based on volume and AI agent performance.
Let's Chat
Hi, I'm Davide, pleased to meet you! I'm an AI engineer and the founder of OrygoAI.
I've been working in eCommerce and Tech for 10 years, and for the last 2 years I've been fully focused on building autonomous AI agents for eCommerce, falling more and more in love with the craft.
I believe AI will become the primary way people interact with brands online, and my goal is to build the best AI chat agent for eCommerce.